VRS — A New
Executive Assistant
Platform from DTS
VRS is DTS' fully managed, easily scalable and affordable Virtual Receptionist Service, used by businesses of all shapes and sizes to make sure every call is answered, recorded and reported on without adding another salary to the payroll. It's not an answerphone. It's a fully trained team of outsourced service representatives sitting behind a purpose-built platform, handling everything from reception and overflow to after-hours messaging.
Service Features
Every VRS user enjoys our advanced platform features:
Professional call answering
A trained team answering in your business' name, to your script, so no important call goes unanswered again.
Reception & overflow cover
Pick up everything, or only what your own team can't get to, on the hours and rules you set.
Recording and reporting
Every call captured, searchable and reportable, for training, compliance and peace of mind.
Customisable email reports
A summary of your calls in your inbox each morning, built around the figures you actually care about.
The VRS dashboard
Live visibility of your calls, your messages and your reporting, available any time you want to look.
Built on DTS Voice
Custom-designed network, dedicated circuits, a range of options, configured to suit your business.
Why businesses move to VRS
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You stop missing revenue. -
You get a receptionist without the headcount.
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Your team gets its day back.
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You sound bigger than you are.
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You finally know what's happening on your phones.
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It scales with you.
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One provider, one bill, one number to call.
On the DTS network, we're watching your back
When you're on the DTS network, you can rest assured our team will let you know if we observe any sudden, unusual or dramatic changes to your network or data consumption. If you confirm that the change is legitimate and likely to stay that way, we'll proactively make contact and be happy to retrospectively amend your current data plan to fit.
Pricing
All pricing is strictly upon application and varies depending on your call volumes, the hours of cover required and the level of reporting and customisation you need.
Get started with VRS
Change. No obligation, no scripted sales call — just a straight conversation with the
VRS is currently available to DTS New Zealand clients. For our DTS Australia clients please speak to us about the alternatives available to you.