DTS Direct -
your services,
managed
direct.
The same real-time Central Management System our own team works from, now in your hands.
DTS Direct is our custom built Central Management System, developed by DTS for DTS clients, giving you direct access to the same real time database our own engineers, sales and provisioning teams work from every day.
No portals built on yesterday's data, no waiting on hold to find out where something is up to. With DTS Direct our clients gain maximum control and visibility, keeping you one step ahead and always in the know.
Unprecedented Control & Visibility
Everything you need to manage your network services, all in one place.
Live Dashboard
A live dashboard of every open ticket across your account with the same status our team sees.
Ticket Management
Raise, track and comment on tickets directly, with a full history kept against each one.
Hardware Tracking
Hardware expiration tracking, so you know what is coming up for replacement or renewal.
Alert Map
A visual, live view of your sites and any network events as they happen.
Reports on Demand
Reports on demand, covering service inventory, ticket history and site performance.
User Management
Add or remove your own staff and set what each person can see and do.
Shared Calendar
Shared calendar for scheduled works, site visits and planned maintenance windows.
Central Service View
Central view of every DTS service you hold, site by site, in one place.
Secure Access
Secure sign in with two-factor protection, and an external portal for your own clients where required.
Direct Access Perks
Access & Availability
One source of truth. You and DTS are looking at the same live data, so nothing is lost in translation or in an email chain.
Fewer surprises.
Expiry dates, alerts and scheduled works are in front of you before they become a problem.
Less admin for your team
Less admin for your team. Everything to do with your DTS services lives in one login instead of across a dozen inboxes.
Real accountability
Every ticket, note and timestamp is on record, which makes reporting to your own business straightforward.
Access & Availability
DTS Direct is included with your DTS services at no additional cost, and access can be set up for as many of your people as you need, each with their own permissions.
Existing clients will find their DTS Direct login details in their welcome pack. If you have misplaced them, your Account Manager can have you back up within the hour.
Connect Direct with DTS.
If you're passionate about technology and want to build your career with DTS, we'd love to hear from you.