4G Failover – Mobile
Network Backup
Connectivity
DTS 4G Failover keeps your business online when your fixed line goes down. Automatic cut-over, same IP address, fully managed across New Zealand and Australia.
Trusted Support for Unexpected Outages
Connectivity outages are uncommon, but they can still happen due to power cuts, equipment faults, or other unexpected issues. When they do, we work hard to restore service quickly and keep you updated throughout. For many businesses, even a short loss of internet can stop work and create real problems.
Solutions for Every Business
To support every type of need, we offer a range of backup options that can be added to your tailored business package, including a pre-configured backup router and 4G mobile network failover. If keeping things running smoothly is important for your business, our Mobile Network Failover solution can be a strong fit. Many of our clients tell us it gives them simple, reliable and cost-effective extra peace of mind.
Automated Backup Connection
For our business customers who simply cannot afford any prolonged internet connectivity outage, DTS 4G Failover delivers a fully managed backup connection over the mobile network. If your primary circuit drops, traffic automatically cuts across to 4G and your team keeps working, without a call to the help desk and without any manual intervention on site.
Service Features
Automatic Failover
Automatic failover to the 4G mobile network the moment your primary circuit drops, and automatic return once it is restored.
Public IP Retention
Your existing public IP address is retained across the failover, so mission-critical services, VPNs and remote access keep working uninterrupted.
Physical Path Diversity
Physical path diversity. The mobile network is completely independent of your fixed line, protecting you against fibre cuts, contractor damage and local exchange faults.
DTS Managed Router
DTS supplied, pre-configured and centrally managed router/firewall, with expedited free replacement should it fail due to a technical fault or wear and tear.
Email/SMS Alerts
Email/SMS alerts if an outage occurs, with a tailored escalation policy.
Low Monthly Cost
No significant capital investment and no high recurring costs. A low, predictable monthly add-on to your existing DTS service.
Add to Any Service
Can be added to any DTS internet service, or bundled into a Chapter managed WAN site.
24/7 Support
Backed by our expert Trans-Tasman network operations center.
4G Failover is available throughout New Zealand and Australia, and can be deployed to a single critical site or rolled out across your entire branch network. Because the service is fully managed by DTS, there is nothing for your team to configure, monitor or maintain. All pricing is strictly upon application and varies depending on the location of each site, the mobile coverage available and the managed hardware required.
Talk to us about failover
Already with DTS?
Speak to your Account Manager about adding 4G Failover to your service.
New to DTS? Get in touch